Delete an Unused HBDI® Invitation (Never Used)
Remove an invitation which was never used; all seats return to the license.
Find the invitation
Path A — From the Invitations list
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In Axon, go to Search For ▸ Invitations
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Locate the invitation in the list.
Path B — From the Edit Invitation screen
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In Axon, go to Search For ▸ Invitations.
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Click Edit to the right of the invitation name to open Edit Invitation.
Delete in either place
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From the Invitations list: Click Delete to the right of the invitation name, then Confirm.
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From Edit Invitation: Click Delete (top‑right), then Confirm.
Important: You can only delete invitations that have no completions and no started activity. If there is any activity, use Close instead to return unused seats and retain history.
Related Articles:
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Manage HBDI® Invitations & Seats - Quick Guide (What to do & when)
- How to close an HBDI® Invitation that has completions
- Manage HBDI® Invitations and Seats: FAQs & Troubleshooting
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